FAQ - UPLIFT Height Adjustable Space Saver Standing Desk

What is the desk height range?

UPLIFT has an extended 26” height range of 24.5” - 50.5” including the 1” thick desktop, which works for almost anyone. For reference, a fixed-height desk is typically 29”. If you are taller than 6’ 6”, you may want to add the locking casters, which will provide an additional 1.5” of height to the desk.

Where are you located?

Our offices and warehouses are in Austin, Texas. All UPLIFT Desks and accessories ship directly from us.

What is your return policy?

Please see details of our return policy here.

How long is the warranty?

UPLIFT Desks include a 7-year warranty, covering all parts of the desk frame. If you need warranty support, just give us a call to diagnose the problem. We’ll ship you any needed replacement parts within 1-2 days at no charge (free shipping applies to addresses in the lower 48 United States). You also have the option to extend your warranty to 12 years.

How does the desk ship?

Most Space Saver desks ship UPS Ground. We will send tracking when the desk ships out.

How much does the shipment weigh?

The frame and desktop are boxed individually. The frame weighs 70 pounds, and the top weighs about 40 pounds, depending on size.

How difficult is assembly?

Assembly usually takes 30 - 45 minutes. We have detailed instructions and a helpful assembly video, and you can call us for assistance if you have any trouble. We pre-drill the desktop holes to make the process go more smoothly, but you can place the legs and keypad differently if you like.

How do I fix the RST or ASR error code?

You just need a simple reset. See this video for instructions. If your keypad shows a different error, or if the reset process doesn’t work, please call us.

How stable is the desk?

UPLIFT Desks are ANSI/BIFMA certified for best-in-class stability and safety. Because they are built to move, all height-adjustable desks will have some movement at the higher settings, especially if you intentionally shake the top. To ensure stability, check that the leveling glides are adjusted for uneven flooring and that assembly is completed correctly, with screws completely tightened in the correct order.